Contact Details
For general enquiries, further information or complaints, please contact the Recycle Rewards customer service centre.
- Email: customerservice.tas@tomracleanaway.com.au
- Phone: 1800 237 827
For media enquiries or help writing your story, please contact media@tasrecycle.com.au.
For B2B Scheme Participants (businesses, including beverage suppliers): visit tasrecycle.com.au for more information.
National Relay Service
Contact Recycle Rewards through the National Relay Service (NRS). Visit the NRS website to choose your preferred access point or call the NRS Helpdesk on 1800 555 660
Complaint handling process
Recycle Rewards is committed to effective complaints management and complaints received will be treated in a confidential, responsive and fair manner.
Any complaints will be managed in accordance with the Recycle Rewards complaints handling procedures which are currently being finalised and will be made available via the Network Operator website.